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Brochure from Omniture summit 2010

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Contact eClerx: Scott McCartney Ph: +1 (646) 378-2133 or +1 (512) 581 8593 Joseph Sursock Ph: +44 (0) 207 529 6008

Web Analytics: eClerx’s IOS Services

We provide Implementation, Operational and Support services around leading web analytics platforms. With a deep domain understanding based on global experience at the largest scales, eClerx’s can fit it’s service offerings to your business’ needs.

Implementation Services

eClerx’s industry certified implementation specialists work closely with consultants and architects to ensure that your project plan is executed as designed. Several of our key services include data normalization, report design and report templates designed by our staff of 150 CMMI Level 3 certified developers

Parallel testing for your platform transitions, enhanced by our Six Sigma QA processes to ensure data and reports meet critical SLAs for timeliness, completeness, and accuracy. Our analysts work closely with Client teams to help diagnose and troubleshoot identified issues for the fastest and most effective resolution

Operational Services

	Vertical and BPI experts, analysts and automation specialists to handle routinely scheduled operational reports and support for special reporting requests
	Data integration services to merge disparate sources (internal or external) into enterprise information systems, providing insightful management and executive level dashboards

Support Services
	Engineering support and data management services to ensure web analytics tools continue to cost effectively deliver value across the enterprise. By deploying our certified specialists, our Clients can rely on us to work closely with their IT teams and third party Professional Services consultants to ensure application support is driven by Six Sigma disciplined processes
	Audit and reconciliation services to ensure data and reports meet integrity requirements that drive operational decisions across the enterprise

The eClerx Advantage
	Experienced, certified teams of subject matter experts
	Rapid team deployment (3-6 weeks)
	Bespoke process design and delivery to best fit your unique goals
	Focus on quality to ensure integrity of the data and reports you will use to drive strategic decisions