| A Record of Growth and Customer Satisfaction
eClerx Services Limited (eClerx) is a Knowledge Process Outsourcing (KPO) company providing data analytics, data management and process improvement solutions to global enterprise clients.
eClerx currently employs over 2,500 people in four state-of-the-art Indian delivery centres in Mumbai and Pune. The company has sales and marketing offices across Europe, North America and Asia.
Incorporated in March 2000, the company has earned a reputation with nearly 50 global clients for responsiveness and quality that set it apart from other outsourcing firms. eClerx supports its clients with two market-focused business units.
Financial Services
eClerx teams in the Financial Services unit are committed to continuously innovating and improving the processes that drive the world’s financial organizations. Today we expertly and efficiently provide over 30 discrete services across buy- and sell-side operations of the financial industry. eClerx’s goal is to give our clients confidence in the accuracy and compliance of their trading and accounting processes.
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Sales and Marketing Support
Companies that generate significant revenues from the Web look to eClerx for online operations support, process improvement, decision support and data management. eClerx teams work behind the scenes continuously innovating and improving the processes that keep world-class brands one step ahead of their customers and competitors.
The expertise and proprietary technology that eClerx applies across Sales and Marketing processes make it possible for companies in e-commerce, high tech and industrial manufacturing, distribution and travel & leisure to be more proactive to change in their respective markets.
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Investment Highlights
- Market leader in Analytics, Process and Data Management with a highly referenceable client base
- Uniquely positioned in a large and growing addressable market as an established provider of specialized services
- Industry leading margins – operating margins of 35% and net margins of around 30%
- Consistent growth record with a revenue CAGR of 64% and profit CAGR of 53% over the last four years
- Liquid and debt free balance sheet
- ISO 27001 and CMMI level 3 certified operations
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