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eClerx Recognized by The International Association of Outsourcing Professionals (“IAOP”) as a Rising Star

 

IAOP recognized eClerx in its 2009 Global Outsourcing 100 survey as one of the rising stars across five different categories:
Rising Star – Technology
Rising Star – Financial Management Services
Rising Star – Western Europe
Rising Star – United Kingdom
Rising Star – Biggest Public Company
Founder and Executive Director PD Mundhra said on the announcement, “It is an honor and a privilege to be recognized in this manner by the IAOP. We've invested heavily in our execution and quality and our growing list of satisfied, top tier clients attests to our efforts. We continue to focus on enhancing our clients’ businesses and believe our recognition in the IAOP lists are a good reflection of our ambitions.”

The evaluation process for the IAOP Global Outsourcing 100 mirrors that employed by many top customers and considers four key criteria:

1.

Size and growth in revenue, employees, centers/offices and countries served. Companies are separated into judging group by size (Leaders and Rising Stars for providers, and Leaders and Boutiques for advisors) and are judged separately.
2. Customer experience as demonstrated through the value being created at the company's top customers.

3.

Depth and breadth of competencies as demonstrated through industry recognition, relevant certifications and investment in the development of people, processes and technologies.

4.

Management capabilities as reflected in the experience and accomplishments of the business' top leaders and investments in management systems that ensure outsourcing success.

Similar to the request for proposal (RFP) process, companies are ranked on quality following a rigorously judged application process that examines multiple criteria. Judging is based on the information provided by each company on its application in combination with independent research and customer references. Applications and judging for service providers and advisors are separate. Judging is done by an independent panel organized each year by IAOP, and made up of industry experts with personal experience in selecting outsourcing service providers for their companies.